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Buy Confidence

 

Buying the car is only the start of it

Confidence with value for money,
that’s the Palmers Used Car Proposition

• Checked and presented for sale
A rigorous multi point check is completed by manufacturer trained technicians. Only once a vehicle has had a multi point check will it be offered for sale. Vehicles that do not meet the standard are sent to auction.
• Minimum 1 year warranty
All Palmers used vehicles come with a 12 month manufacturer backed warranty. All major components are covered giving you peace of mind motoring and protection against large unexpected bills (details of exact component cover are available on request).
• Full provenance check
At Palmers we believe the history of the vehicle is fundamental to your decision making process. All our vehicles are checked to ensure there is no outstanding finance agreements, the vehicle is not stolen or been involved in a “write off” insurance claim. (A recent estimate published in the Daily Mail claimed that there could be as many as 4 million write offs driving around the UK. As many as 264,000 category ‘A’ write offs, which should have been destroyed and 1.2 million category ‘B’ where the chassis was crushed, leaving the vehicle fit only for spares).
• Mileage check
To ensure the mileage is genuine, vehicles undergo a detailed check, which involves contact with previous owners.
• Preparation
Following the stringent checks made above, as you might expect we prepare our vehicles to a high standard too. Whilst any mechanical or electrical equipment can fail; our preparation is designed to reduce the risk of early component failure and improve overall reliability. All our vehicles also come with a minimum of 6 month MOT.
Finally the vehicle is fully valeted by a professional company, restoring the vehicle back to the glory of its first days. We also offer a variety of products to enhance and maintain this finish, please ask for more details.
• 30 day exchange plan
Following the comprehensive schedule detailed above, as you can imagine faults are very rare, however for added peace of mind. All Palmer’s vehicles come with a 30 day exchange plan. Should your vehicle encounter a problem within the first 30 days or 1000 miles from delivery and we are unable to rectify the fault. If you wish, we will exchange it for another vehicle from group stock of the same value or higher (providing you pay the difference).

Remember to mention the Palmers Web Package, which give you the following benefits on all Approved used vehicles.

  • 7 days free insurance (subject to terms and conditions)
  • Certain vehicles available for same day collection
  • Guaranteed part exchange valuation

 

 

 

 

Happy Drivers

 

Mrs Lidbetter

I was unsure about a Fabia VRS but after the test and having an Octavia VRS I am fully passed up Skoda fan/member. I love the Skoda make and the Palmers service is excellent.

Joan Thomas

Excellent service right from first visit and test drive. Very friendly and efficient staff especially Shayne. Throurgh and inforamtive handover of car. Would recomend to friends and family.

Mr. Heaton

Fantastic service, all conducted in the comfort of my own home. 04/03/08

Mr Gumm

Fantastic service from Stuart and the guys and I highly recommend visiting them!

Mr Rance

Helpful and honest from the initial phone enquiry to the final drive away of the car. Good service and clean 02/06/2008

Mr N Davies

"Very good customer service" Mr N Davies 22/12/2007

Mr Bradshaw

Thorough and informative service from very friendly staff. Very please and would definitely recommend!

Mr Mihailovic

I was persuaded by friends to buy a Skoda. The service at Palmers was proffesional, the car sold itself

Miss Matthews

Everyone at Palmers Skoda was great especially Stuart. They helped me choose my new baby. I enjoy coming to the showroom just to have a laugh and chat with the guys!

Mr Plummer

Good service, well looked after and happy with the vehicle

The Mistri Family

Friendly and knowledgeable staff- a pleasure to do business with!

Mr Usman Shaikh

I was very satisfied with the service offered by everyone at Skoda especially Shayne who made it very very easy for me to understand the deal and the features of the car at handover. The most fascinating thing was the fact that even when Shayne was away on leave the rest of the team looked after me the same way. I was amazed to get my car early...

Chailey Lambert

Friendly, patient and helpfulin choosing type of car, Delivery/handover explained well. Very pleased with entire buying experience.

Mr Knight

Very happy with the excellent customer service would not hesitate in recommending Palmers Nov 2008

Mr and Mrs Sethi

Very happy with service from Ian and Palmers and very happy with our car.

Miss Penn

Third Skoda in the household, excellent service from Stuart and Palmers each time.

Mr and Mrs Whittles

"Very very happy Marc has been great and provided us with everything we have asked for" Mr and Mrs Whittles 12/01/2008

Mr and Mrs Manning

Excellent friendly service throughout, would recommend Palmers to anyone

Miss R Aston

"I'm really please with my new car and very happy with the service provided by Marc" Miss R Aston 22/12/07

Mr Butcher

Very helpful, friendly and efficient staff. Fully lived up to Skoda's reputation for customer satisfaction that goes with the Superb cars.

Mr Shah

I'm lost for words!

Mr P Ridley

"Absolute perfection with the purchase, the car was early all dealings were flawless and Dan even went out of his way to pick me up and take me to the dealership. I'm one very happy driver." Mr P Ridley 12/01/2008

Mr. M. Everitt

Very happy with the service from Adrian 01/03/2008.

Mr Pratt

salesman and all staff clearly knew the product they were selling. This gave me confidence to spend £15,000.

Mrs Wilson

Very good comprehensive service, with helpful and enthusiastic staff who made everything easy.

Mr. and Mrs. Miles

Excellent service. Marc was very helpful. We have been driving Skoda's for 30 years and have dealt with at least 3 dealers, we have found Palmers very customer helpful and we look forward to a happy relationship 01/03/2008.

Mr & Mrs Gerty

Stuart & Rob were very helpful and found us the right car at the right price.

Mr and Mrs Lea

We were very happy with the help given by Ian in taking us through the scrappage scheme. They kept in touch with the progress of our chosen car which arrived on time.

Mr Penn

We enjoyed our experience when we got our Octavia in December so we came back for a Fabia as well!! Stuart was great and explained everything really well as to how the car works.

Mr Blackman

Oliver Ground is a very genuine person who is kind, helpful, sympathetic and knowledgeable regarding the product which he is selling.

 

 

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